Privacy Policy Kingdom First Realty

Privacy Policy

Kingdom First Realty, LLC (“KFR,” “we,” “us,” or “our”)
1315 E Lafayette St A, Tallahassee, FL 32301 • +1 (850) 671-4663
Last Updated: February 8, 2026

KFR operates websites, online forms, and digital tools to help homeowners and businesses request inspections, estimates, roof repairs/replacements, emergency service, and related offerings (collectively, the “Websites”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through the Websites and in connection with our services.

By visiting the Websites or submitting information to us, you agree to this Privacy Policy and our Terms & Conditions (the “Terms”). To the extent permitted by law, your continued use of the Websites constitutes acceptance of any posted changes.

Florida Notice: We comply with the Florida Information Protection Act (FIPA) regarding security safeguards and breach notifications.
California Notice: See Section 6 and Appendix A for CPRA rights and opt-out mechanisms (Do Not Sell or Share).

1) Information We Collect

“Personal information” = info that identifies or relates to an identifiable person. De-identified/aggregated data is not personal information.

Categories (examples):

Identifiers: name, postal/physical address, phone, email, jobsite address, project ID, permit numbers, insurance claim no. (if provided).
Demographic: age (if provided).
Internet/electronic activity: IP, device IDs, cookie IDs, referrer/exit URLs, pages viewed, session data, general geolocation from IP.
Audio/visual/jobsite: property photos/videos (before/after, inspection), voicemails/call recordings (where permitted/with notice).
Geolocation: non-precise (e.g., city/region by IP).
Device info: device/OS/browser details, network/connection.
Commercial: service requests, approvals, invoices, payment history, materials ordered, warranty registrations.
Payment info: billing metadata; we do not store full card numbers (handled by payment processors).
Inferences: service preferences (e.g., roof type), communication preferences, service history segments.

We generally do not request sensitive personal information. If limited sensitive info is required for permits/insurance, we handle it per law/contract.

2) How We Collect Your Information

Directly from you (quotes, inspections, proposals, scheduling, uploading photos, reviews, warranty enrollments, portal sign-up).

Automatically via cookies/pixels/SDKs (see Cookies below).
From third parties: service providers (CRM/scheduling, payments, e-signature, call/SMS, analytics), permit/regulatory portals (City of Tallahassee, Leon County, DBPR), insurers (with your involvement), referral partners/lead sources.

Cookies & Similar Technologies

Strictly necessary (security/core functions).
Analytics/performance (aggregate usage).
Functional (remember preferences).
Targeting/advertising (relevant ads).
Manage via our cookie banner/preferences and/or browser settings. Blocking some cookies may limit features.

3) How We Use Information

Provide/schedule/manage inspections, estimates, jobs, permits, and warranties.
Communicate about requests, scheduling, progress, invoices, warranties (email/phone/SMS—message/data rates may apply; marketing SMS requires consent, see Appendix C).
Document projects (photos/videos for proposals, QC, permits/inspections, manufacturer warranty registration, insurance).
Process payments, detect fraud, maintain records.
Operate, secure, analyze, and improve Websites/services.
Personalize content, remember preferences, measure marketing effectiveness.
Send service updates, maintenance reminders, limited promotions (opt-out anytime).
Comply with legal obligations (building code, permits/inspections, lien notices); respond to lawful requests.
Create de-identified/aggregated data for reporting and improvement.

If we want to use info materially differently, we’ll seek additional consent where required.

4) How We Share Information

We do not sell personal information. We may share:

Service providers/processors: payments, CRM/scheduling, e-signature, call/SMS/email platforms, cloud hosting, analytics, warranty registration portals, photo/report tools, marketing vendors—under contracts with appropriate safeguards.
Permitting/regulators: City of Tallahassee, Leon County, DBPR, inspectors.
Manufacturers/suppliers: warranty registrations, deliveries, product validation.
Insurance/adjusters: per your authorization.
Professional advisors: attorneys, accountants, auditors (confidentiality).
Legal/safety: to comply with law, court orders, protect rights/safety/property.
Business transfers: merger, acquisition, financing, sale of assets.
With your direction/consent.

Public submissions: Reviews/testimonials may display your name/initials/content. Ask us to remove from our properties (third-party platforms have their own rules).

Targeted advertising: We may use limited data (cookie IDs, general location, hashed contact data) with ad platforms. See opt-out options in Section 8 and Appendix A.

5) How We Protect Information

We maintain reasonable administrative, technical, and physical safeguards (per FIPA and other laws). No system is 100% secure. If a breach is suspected, we’ll notify you as the law requires (email may be used where permitted). Suspect an issue? Contact us immediately.

6) Additional Privacy Information for Certain Jurisdictions

Florida (FIPA)

We implement reasonable measures to protect and dispose of personal information and provide timely breach notifications consistent with FIPA and applicable federal law.

California (CPRA/CCPA)

Applies to California residents.

Categories collected (12 months): identifiers; commercial; internet/electronic; non-precise geolocation; device; audio/visual/jobsite; inferences; demographic (if provided).
Purposes: see Sections 3–4.
Selling/Sharing: We do not sell personal information. We may share limited data for cross-context behavioral advertising (targeted ads). No known selling/sharing of PI of consumers under 16.
Sensitive PI: not used for inferring characteristics.
Retention: see Section 9.
Rights: Know/Access; Delete; Correct; Opt-out of Sharing for targeted ads; Limit use of sensitive PI (not applicable here); Non-discrimination.
How to exercise: See How to Contact Us and Appendix A (Do Not Sell or Share page + GPC).

7) Privacy Information for Other Jurisdictions

Appendix E — Privacy Rights Request Form (Optional Page)

Where applicable law grants rights, we honor: Access/Portability, Deletion, Correction, and Opt-out of Targeted Advertising, subject to verification and legal exceptions. See How to Contact Us.

URL: /privacy/request
Form fields:

Request Type (dropdown): Access | Deletion | Correction | Opt-out of Sharing (Ads) | Other
Full Name
Email
Phone
State of Residence
Relationship (Customer/Prospect/Other)
Free-text description (optional)
Upload (optional; ID/agent authorization where applicable)
Submit button + disclosure: “We’ll verify your identity and respond within applicable timelines.”

8) Other Privacy Choices

Email opt-out: “Unsubscribe” in any email or contact us.
SMS opt-out: Reply STOP to any marketing text; for service/scheduling threads, reply STOP to that thread (carrier rates may apply).
Cookies/Ads: Use our cookie banner/preferences, browser settings, platform tools; enable Global Privacy Control (GPC) where supported (we honor GPC where required).
Portal (if available): manage certain preferences.

Do-Not-Track: We don’t currently respond to DNT signals; we do process GPC where required.

9) Retention

We retain personal information as long as reasonably necessary to: provide services/warranties; satisfy legal/tax/accounting requirements (permits, lien notices, warranties); resolve disputes; enforce agreements; and support legitimate business needs (proportionately). Longest applicable purpose governs; then we delete, de-identify, or aggregate.

10) Other Important Information

Eligible users: our Websites target homeowners, property managers, and businesses seeking roofing services.
Children: not directed to children under 16; we don’t knowingly collect their data. Contact us for removal if needed.
Outside U.S.: data is processed in the U.S. (laws may differ).
Third-party links: check their policies.
Promotions: promotion-specific rules control if they conflict with this policy.
Photos/testimonials: future marketing use requires your consent (see Appendix B); you can withdraw future use on our properties by contacting us.

11) Changes

We may update this Policy; we’ll post the revised Policy with an updated “Last Updated” date. Continued use indicates acceptance (to the extent permitted).

12) How to Contact Us / Exercise Rights

Email: privacy@kingdomfirstrealty.com
Phone: +1 (850) 671-4663
Mail: Privacy Request — Kingdom First Realty, 1315 E Lafayette St A, Tallahassee, FL 32301

Authorized agents: provide proof of authority; we’ll verify your identity directly. We aim to respond within applicable legal timelines (e.g., 45 days with permissible extensions).

Appendix A — “Do Not Sell or Share My Personal Information” (CPRA Page Template)

URL: /privacy/do-not-sell-or-share (link from footer as “Do Not Sell or Share My Personal Information”)

Page Copy (publish as its own page):

Do Not Sell or Share My Personal Information (California Residents)
KFR does not sell personal information. We may share limited data for cross-context behavioral advertising (targeted ads). California residents may opt out of sharing below. We also honor Global Privacy Control (GPC) signals where required.

How to Opt Out

Toggle off “Targeting/Advertising Cookies” in our Cookie Preferences.
Submit an opt-out request: Open opt-out form
Enable GPC in your browser; we’ll treat it as an opt-out where required.

Note: Your opt-out applies to the browser/device you’re using. If you clear cookies, switch browsers, or use another device, repeat the process.

Authorized Agents: If you’re an authorized agent, upload written authorization with your request. We will verify the consumer’s identity and confirm your authority.

Verification: We may request limited information to verify and complete your request. We will not use verification data for unrelated purposes.

Contact: privacy@kingdomfirstrealty.com • +1 (850) 671-4663

Appendix B — Photo/Testimonial Release (One-Page Consent)

Title: Kingdom First Realty — Photo/Video & Testimonial Release

Parties: Kingdom First Realty, LLC (“KFR”) and the undersigned (“Participant/Owner”).

Scope: Participant grants KFR a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, modify (e.g., crop, color-correct), publish, distribute, and create derivative works from (a) property photos/videos captured by KFR and (b) Participant’s written or recorded testimonials, solely for KFR’s marketing, advertising, and portfolio purposes across print and digital media (including website, social, ads, proposals, and PR).
Ownership: Participant retains ownership of testimonial statements; KFR retains ownership of media captured by KFR.
Attribution: KFR may use first name/initials/city unless Participant opts for anonymous attribution.
No Compensation: Participant acknowledges no compensation is due.
No Sensitive Content: KFR will not disclose personal contact details or sensitive information.
Withdrawal (Prospective): Participant may withdraw future use by emailing privacy@kingdomfirstrealty.com. KFR will cease new uses on KFR-controlled channels within a reasonable time. Past distributions cannot be recalled.
Release: Participant releases KFR from claims arising from authorized uses.
Signatures: Name, Address, Phone/Email, Signature, Date, Opt-in boxes:

☐ OK to use first name/initials/city
☐ Please keep attribution anonymous

Appendix C — SMS Consent (TCPA/CTIA-Aligned Web Form Language)

Place this next to your phone field & submit button:

Call/SMS Consent: By clicking “Submit,” you agree Kingdom First Realty (and our service providers) may contact you at the number you provide with calls or texts regarding your request, scheduling, and services. Message/data rates may apply. Consent is not a condition of purchase. Text STOP to opt out, HELP for help. See our Privacy Policy and Terms.

Service Notifications (non-marketing): For appointment reminders and job updates, we may text you based on your request; reply STOP to stop those messages for that thread.

Best practices:

Keep a checkbox for marketing texts (unchecked by default):
- ☐ “I agree to receive marketing texts from KFR about promotions and offers.”
Log timestamp, IP, consent text, and checkbox state.
Include brand name in every SMS; honor STOP/HELP.

Appendix D — Cookie Banner & Preferences Center

Cookie Banner (first visit):
“We use cookies to operate our site, personalize content, analyze traffic, and for advertising. By clicking Accept All, you consent to our cookies. You can manage your choices at any time in Cookie Preferences.”
Buttons: Accept All | Reject Non-Essential | Cookie Preferences

Preferences Center (group toggles):

Strictly Necessary — Always Active (cannot be toggled off)
- Purpose: security, load balancing, consent storage.
Functional — On/Off
- Purpose: remember preferences, enhance features.
Analytics/Performance — On/Off
- Purpose: measure usage to improve our site.
Targeting/Advertising — On/Off
- Purpose: personalize ads, limit ad frequency.

Disclosures in Preferences:

List key vendors (e.g., Google Analytics, ad platforms) with links to their policies.
Explain that turning off categories may affect experience.
State that settings apply to this browser/device; clearing cookies resets preferences.
Note GPC honored as an opt-out of sharing for targeted ads where required.